Manali is a seasoned design leader who helps organisations navigate transformation through service design and the lens of customer-centricity.With over two decades of experience in design strategy, she has helped Fortune 100 companies, start ups, and public sector entities in North America, Europe and Asia to bring transformative change to their organisations, products, and services. She seamlessly integrate my design thinking expertise with mindfulness practice to facilitate deep-seated change.

Manali co-founded a startup incubator within a Fortune 500 company, launching four brands in a year, in a demonstration of customer-centric speed-to-market. As a member of the company’s innovation leadership, she was responsible for identifying whitespace in the market, opportunities for growth, and building both a culture and process of innovation.

She is passionate about improving the communities she lives in, co-founded DreamBig, an education nonprofit, and advised startups with Rev-Tech Ventures and Silicon Vikings. Manali has spoken at TEDx and CreativeMornings on design thinking, inclusivity, and personal transformation, and has lectured, set briefs, and mentored students at Savannah College of Art & Design, Florence’s Polimoda Fashion School, and at her alma mater, Parsons School of Design.

Holding degrees in Interaction, Industrial and Fashion design from three different continents, Manali has lived in the USA, Costa Rica and India. She solo-parents two boys and a neurotic dog, and ground herself with meditation and yoga.