I help you become adaptable and resilient in a changing world. As a freelance service design consultant, I help forward-thinking businesses create compelling, profitable, and resilient services. As a founder of IMMA, I'm on a mission to build a community for impact-driven solopreneurs and aspiring freelancers. Because making the world a better place and making a living should be simple.  For years, I've worked as a designer, developing a wide range of services to solve complex problems. Organisations I worked for include Barclays, Home Office, HMRC, Lufthansa, AMEX GBT, Vodafone, Orange, and Google. Words that others use to describe me are: inspiring, pragmatic, caring, and generous. 🎙️ I regularly speak at events, Universities and on podcasts. I am fluent in four languages and work remotely across the world.