Dianna Miller is Assistant Professor of Industrial and Interaction Design at Syracuse University. She was a founding professor and program coordinator of the Service Design BFA/MFA program at Savannah College of Art & Design. A graduate of the Interaction Design Institute Ivrea, she has over twenty years industry experience working on design teams in consultancy, startup, and enterprise contexts as an interaction designer, researcher, strategist, and educator.Employers and clients have included Adobe, Microsoft, Disney, Fidelity Investments, Lowes, Amgen, eBay, and American Express. Her current research focuses on the challenges of designing for systems and places that support the emergence of community-based economies.