Designing at City Scale

Exploring product, service, and systems design for urban experience.

Workshop Dates: July 23 – 27, 2018

Enrol here!

Keywords: Cities, service design, systems thinking, complexity, human-centred design

A dive into the world of experience design for networked cities, this hands-on workshop will focus on how we can think about the design of services and systems at an urban scale. Building on a foundation of human-centred design research, we will consider the layers and scales that we, as designers, can work at, and ways to improve the human experience of the cities we live in.

Learning expectations:
Participants will acquire:

  • A familiarity with qualitative design research in the context of urban spaces
  • A way of thinking about the connections between human experience and large-scale urban planning
  • An entry point into service design in an urban context, with an understanding of the range of actors and inherent tensions
  • An excitement to prototype services and experiences in new ways


Faculty: Engin Ayaz
Cemal Koray Bingöl

Where: United Nations City Copenhagen

Participants: People from all over the of the world. All backgrounds are welcomed.

Language: All courses are taught in English

Fee: 7.300 DKK / 980 EUR per workshop. 10% student discount!

Schedule: The workshops generally run from Monday to Friday, from 9 am to 5 pm. Tuesday and Friday’s activities will run until 7 pm.

Enrol nowThere is a maximum number of 20 places available for each workshop, first comes first served. Enrolment will be closed when the workshops are full.

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