Professional Programmes


CIID’s Professional Programmes are intensive, multi-day workshops coming on demand to companies or the public in major cities around the world. Taught by world-class designers and field experts, our courses are built to give you or your team a transformative boost in your knowledge, skills, network, and career perspectives within three days or more.

Built on the foundation of people-centred design and prototyping, our courses emphasise real-world applications and actionable, hands-on skill building. You’ll work intensively with your peers and instructors through a combination of lectures, exercises, and accelerated projects.

Professional Programmes workshops can either be public or custom. Upcoming public workshops can be found on this page and are open to anyone who wants to join. If your city is not yet represented, you can request it by filling out this two-minute survey. We decide our locations based on popular demand, so your voice matters!

Custom workshops are tailor-made for each interested organization and exclusively available to you and your team. If you are interested in bringing CIID’s Professional Programmes to your organization, contact us at to explore the possibility and design the best approach according to your needs.

We are also always open to partners who want to support us in bringing public courses to their cities.

Example Courses for Custom Workshops


1. Design Thinking for Services 

A deep-dive introduction to strategic and practical design thinking methods for services, processes, and products. Experience a full design process in a realistic setting and learn a complete toolkit for human-centered innovation. Ideal for product and project managers, marketing, and researchers.

2. Service Design and Change Management

An advanced course on organizational change and service innovation. Break out of your silos with holistic tools like blueprinting and change management techniques and co- create solutions with stakeholders. Ideal for strategy-minded professionals with an understanding of design thinking.

3. Future Casting

What big trends will impact our future, and how can we be prepared to respond to them? In this workshop you will acquire the design and futures thinking tools necessary to proactively adapt to a world of accelerating change, develop new directions for your organisation and ensure new strategies and innovation are focused on the right goals. Ideal for senior professionals with a strategic outlook.

Past Workshops

Since 2015, we have conducted public workshops in Singapore, London, New York, Bangalore, Pune, Athens, and Copenhagen. Participants have included UX/visual/interaction designers, usability professionals, front-end developers, product owners, entrepreneurs, and managers.

In our custom workshops for organisations, we have trained professionals from environments as diverse as Google, the BBC, Singapore Airlines, international governments, and pre-seed startups. The Professional Programmes offering is ideal for teams seeking to boost capabilities as an organisation or to kickstart a new product or service, as well as cross-department or interdisciplinary teams looking to develop a shared language and methodology.

For more information or inquiries, contact us at: