Eilidh Dickson

Eilidh Dickson is a design strategist and service designer. As a design leader, she has extensive experience driving human-centered design (HCD) processes and working at the intersection of business and innovation – enabling company’s to better understand their customers and turn that understanding into new offerings. For the past 10+ years she’s worked at world-class innovation consultancies, developing physical, digital and convergent solutions.

Most recently she was the Design Director at Veryday’s New York studio. Prior to joining Veryday she spend 9 years dedicated to CIID – originally graduating from their interaction design program with distinction and then going to help shape the vision, team and strategy for CIID’s consulting practice. Her work has won several design awards and has been featured in the international press, including CNN, Core 77, The Independent, WIRED, designboom and the LA Times. When she’s not consulting you can find Eilidh teaching and regularly facilitating classes in design research and service design.