Design for Inclusion

Build the tools to understand people unlike ourselves, to design products and services that are ultimately more inclusive.

Workshop Dates: Dec 10-14, 2018

Faculty: Jimmy ChionManas Karambelkar

Enrol here!

What is this workshop?

While human-centred design is becoming increasingly ubiquitous, designing for situations that question the status quo of what we know (topics relating to culture, identity, religion, or status, for example) doesn’t exactly have a guidebook. Designing for true inclusivity means investigating, understanding, and ultimately, elevating the things that make people different and unique. Inclusivity is about understanding what we as designers are excluding.

This workshop will help you design for new and unique users by thinking about ways to plan for discussions and collaborations with real users, explore the art of empathy, and apply those insights into to a tangible solution with a meaningful story. Designing for users unlike yourself is where design can most powerfully create opportunity. It’s also the most difficult part of design, so expect lots of collaboration, experimentation, and learning through doing in this provocative workshop.

What you will learn and how:

  • Design for Empathy: create foundational shared knowledge around the role of empathy in the process of design, as it relates to vulnerability, cultural differences, and going into the unknown.
  • Research Planning: using a toolbox of resources and tools, students will learn techniques and approaches to plan a thoughtful approach to research when working a design brief that might feel unfamiliar or designing for a scenario that tests their background or beliefs.
  • Conducting & Overcoming Barriers: through simulated scenarios and role-playing, students will explore a variety of challenges that may come up along the way, and how to adapt or evolve their approach.
  • Turning Insights to Action: based on user research with a partnering organizations, students will learn how to build insights and translate those into tangible ideas, while holistically considering the problem space.
  • Storytelling: With the nuance of their user stories in hand, this workshop will culminate with stories shared by each team about their discoveries and insights, hurdles, and ultimate design solutions.

Is this for you?

Yes, if you want to investigate, understand, and embrace people’s differences with empathy and design. This workshop is for anyone who wishes to explore this topic in a collaborative, hands-on environment. There are no prerequisites – a basic understanding of human-centred design is helpful but not necessary.


Enrol now: There is a maximum number of 20 places available for each workshop, first comes first served. Enrolment will be closed when the workshops are full.