Design for Inclusion

Build empathy and design for the unfamiliar & unknown

Workshop Dates: June 26 – 30, 2017

Keywords: Empathy, Diversity, Cultural Awareness, User-centered design, Research, Insights, Storytelling.

While human centered design is becoming increasingly ubiquitous, designing for situations that question the status quo of what we know (topics relating to culture, identity, religion, or status, for example) doesn’t exactly have a guidebook. Designing for true inclusivity means investigating, understanding, and ultimately, elevating the things that make us different. This class will help you design for those differences by thinking about new ways to plan for discussions and collaborations with real users, explore the art of empathy, and apply those insights into to a tangible solution with a meaningful story. Jump into the belly of the beast, and expect lots of collaboration, experimentation, and learning through doing in this provocative workshop.

Learning expectations:

  • Design for Empathy
    Create foundational shared knowledge around the role empathy in the process of design, as it
    relates to vulnerability, cultural differences, and going into the unknown.
  • Research Planning
    Using a toolbox of resources and tools, students will learn techniques and approaches to plan a
    thoughtful approach to research when working a design brief that might feel unfamiliar or
    designing for a scenario that tests their background or beliefs.
  • Conduct & Overcoming Barriers
    Through simulated scenarios and role-playing, students will explore a variety of challenges that
    may come up along the way, and how to adapt or evolve their approach.
  • Insights to Action
    Based on simulated user stories and some independent exploration of their own, students will learn
    how to build insights and translate those into tangible ideas, while holistically considering the
    problem space.
  • Storytelling
    With the nuance of their user stories in hand, this workshop will culminate with stories shared by
    each teams about their discoveries and insights, hurdles, and ultimate design solutions.

None, though a basic understanding of human centered design is helpful but not necessary.

Minnie Bredouw
Jimmy Chion