Lynsey Duncan

Country: Ireland
Area of expertise: Service Design

Hello. My name is Lynsey, and I am a Product/Service Designer.

After having completed my undergrad in Product Design, I decided to compliment my design skills with a postgrad in Business. This combination has helped me work successfully in industry for the past 9 years.

I began my career as a Design Researcher in a service design consultancy and transitioned into the more digital side of design, working both consultancy side and in-house. My most recent position is at Ryanair Labs in Dublin, working on many exciting projects such as the redesign of check-in, the boarding pass and improving the passenger experience when a flight is cancelled.

Projects I most like to work on are at the intersection of digital products and offline interactions, to ensure seamless experiences across touchpoints.