CIID’s Professional Programmes are intensive, multi-day pop-up workshops coming to major cities around the world. Taught by world-class designers and field experts, our courses are built to give you a transformative boost in your knowledge, skills, network, and career perspectives within three days or more.
Built on the foundation of people-centred design and prototyping, our courses emphasise real-world applications and actionable, hands-on skill building. You’ll work intensively with your peers and instructors through a combination of lectures, exercises, and accelerated projects.
Workshop: Service Design Through Experience Prototyping
In this intensive course we provide you with the skills to understand user needs, come up with great service concepts, communicate these ideas well, and create sophisticated experience prototypes to test your concepts. We will work according to a rapid design thinking process that puts the user at the center to create actionable, business-ready experience prototypes.
Watch this space for future workshops! If your city is not yet represented, you can request it by filling out this two-minute survey. We decide our locations based on popular demand, so your voice matters!
Our workshops are suited for both individuals in their own capacity, freelancers, or small teams of working professionals. If you’re a larger team and would like to boost your capabilities as an organisation or kickstart a new product or service, please contact us about bespoke workshops for your needs.