GID: Global Identity

As part of a 4-week collaboration between CIID and the International House, the first two weeks of the Data Driven Service Design course covered a speculative approach to the International House and immigration process. The second two weeks focused in on applicable and useful solutions for the International House and danish immigration process. Below is an overview of the first two speculative weeks.

From observations to interviews with 15 staff and visitors, our initial research findings lead the team to a unique perspective on immigration as identity transfer across borders. What comprises our identity, beyond a passport and demographic information? How do immigration systems value us? How does it compare to how people value people? How do we transfer a social, and professional, individual valuation across a border from our home country to a new country? How do we build trust in the individual valuations that currently exist in our lives as well as future scenarios of individual valuation?

Following the inspiration of these speculations, the team prototyped and tested three experiences as provocations on public feelings toward immigration processes:

1 – How do we value value?
How do we value the value that is placed on us by governmental systems, strangers, or people close to us? Some people value certain valuations over others. This experience prototype aimed to answer one question, “Is there a difference between political valuation of people and citizen valuation of people?” In our experiment, we engaged 13 participants in a survey by asking them questions according to their financial identity and social identity; comprising two separate surveys based on two completely different value systems. Then, we asked them to move their bodies around the room according to the scale projected on the wall. Totals were tallied and the top three from the two surveys were compared and questioned. Insights yielded from this exercise highlighted there is a disparity between what citizens socially desire in city newcomers and what the government desires financially in city newcomers. There was a preference to be valued by the social rather than the financial aspects. Additionally, insights unveiled an opportunity to elevate the value of immigrants in different ways and address a transparency issue in regards to how immigrants are valued.

2 – A Data-Based Identity
Building off insights from the first prototype, we posed another question in the second prototype in order to highlight the disparity between political valuation of people and citizen valuation of people: “What if everyone in the world had a universal global identity generated from an individual’s social, experiential, and financial big data?”

We gathered real data on Facebook, LinkedIn, and Google Search to generate prototype profiles using our own pseudo-algorithms on three individuals within CIID, two classmates and our instructor. The algorithms ranked the individual’s fit potential within Denmark and other countries according to governmental standards and social standards. Without prior explanation of the experiment, data gathered, or algorithms, we unveiled the user interface for each Global Identification (GID) Profile and interviewed them individually.

Insights from this opened up further questions around trust and fear:
-The freedom to choose yields the freedom to trust.
-People fear agenda because they fear losing their own control to another’s party’s agenda.
-Aggregated data collections are perceived as untrustworthy.
-A lack of transparency doesn’t enable people to form their own trust in the system or algorithms.

3 – Social Immigration
What if citizens were given the power and responsibility to vote on immigrants applying for residence in Denmark? Our third speculative prototype aimed at this question. Building upon the previous two prototypes, we created a working web portal user interface for a NeoUN Global ID Profile where citizens would login and satisfy their civic duty by voting yes or no on immigrants applying for danish residency.

Insights from this experience prototype expanded our perspective around three areas: value, control, transparency. This inspiration that was incorporated into our starting brief for the following week, part two of the service design course, where we refocused on tangible, applicable services for the International House.

__
Prototype 1:
– Value transfer experiment
Value Transfer
__
Prototype 2:
– Global Identity Prototypes (Click Through Prototypes)

GID of Håvvard Lundberg

GID of Sudhanshu Gautam

GID of Chris Downs

GID of Sergey Komardenkov

__
Prototype 3:
– Voting on citizens experiment (Click Through Prototype)

Voting on citizens