Upcoming Workshops: Service Design through Experience Prototyping, Copenhagen

Tuesday, 28th Nov 2017

NY Prototype 2

A three-day intensive course with previous runs in NYC, London, Bangalore, and Pune, coming to the CIID building in Copenhagen this January!

The Service Design through Experience Prototyping workshop will give you the tools to be more holistic and people-centric in creating compelling services in any industry.

Through lectures followed by direct hands-on application, you will work intensively in teams to create a new service from scratch. Our instructors will guide you through the process of creating or improving a service from research and conception all the way to testing and delivery.

The course is suitable for professionals of all backgrounds and levels of design fluency.

More information and signup: http://ciid-service-design-copenhagen.eventbrite.com/

PlatoScience are shipping!

Tuesday, 21st Nov 2017

Platowork_Photo-Niels-Nygaard_01-copy

Nest alumni PlatoScience (formerly Mindsettr) are now shipping their first products!

As of last week, they have shipped their very first PlatoWork headsets. PlatoWork is a neurostimulation headset for creativity and focus, and a project they have been working hard on for the last two years.

Congratulations and good luck!

Final Exhibition 2017

Sunday, 19th Nov 2017

main

Opening Party: December 8th, 3-8pm
Exhibition Continues: Saturday 9th, 12-6pm.
Where: CIID, Toldbodgade 37b, Copenhagen K, 1253

This year’s Final Exhibition will showcase a wide range of design solutions through an impressive collection of tangible and visual prototypes. Our Interaction Design Programme students have followed an intense curriculum and the Final Exhibition sets out to reflect their new found knowledge and skill-sets.

The 23 final projects will demonstrate the multi-disciplinary, exploratory and potentially disruptive nature of Interaction Design and Service Design. We hope that the projects won’t stop at this exhibition and that people will continue to develop their concepts into actual products and services that will impact positively on the lives of those they are designed for.

Go CIID – IXDA Award Shortlist Announced!

Wednesday, 8th Nov 2017

main

There were no less than four CIID projects in the shortlist for the 2018 IXDA Awards and we are very proud to see that two projects have made it to the final.

Congratulations and good luck to…

InternetPhone-14-570x320

The Internet Phone by James Zhou, Sebastian Hunkeler, Isak Frostå and Jens Obel. This one is in the ‘Engaging’ category. Encouraging self expression and/or creativity.

device-570x380

Objectifier – Bjørn Karmann’s project – also in the ‘Empowering’ category.

We’re crossing our fingers and toes that all of these people will be up on stage in Lyon at the IXDA Awards in February.

Special mentions for:

justgo-hero-570x380

Just Go by Bora Kim, Christopher Bogár, Kelvyn Ornette Sol Marte and Yee Mun Ooi – in the ‘Empowering’ category. Enabling people to go beyond their limits.

03-copy-570x320

Grishma Rao for _ghostKit

http://awards.ixda.org/
https://www.facebook.com/InteractionAwards

5 questions for Chilean innovator Stiven Kerestegian

Monday, 6th Nov 2017

main

Read the full article on the Tico Times by Elizabeth Lang (November 5, 2017)

Born in Chile, Kerestegian moved to the United States at the age of seven, then back to Chile at 20 to study architecture at the Finis Terrae University in Santiago. While studying architecture he discovered the career of industrial design.

After finding this new love, he went on to study industrial design at the Academy of Art University in San Francisco, California. This led him to work at Microsoft designing hardware, computer mouse, keyboards and reference design, which is the technical or blueprint design of a system for companies to understand an operative system’s new version.

Since that time, Kerestegian has worked with the Chilean nonprofit Techo para Mi Pais, Lego, and now the Copenhagen Institute of Interaction Design (CIID) as the Head of Innovation and Strategy.

On a recent visit to Costa Rica to announce the CIID’s Summer School program in our country, to be held next year, Kerestegian sat down and spoke with The Tico Times on a lovely, warm night at El Steinvorth in downtown San José. Excerpts follow.

Read more…

Award Winning – LittleBits Code Kit

Friday, 20th Oct 2017

main

LitteBits Code Kit is a resource-rich intro to coding in the classroom that’s easy to teach & engages students through an activity they love: making and playing games.

Students are encouraged to embrace failure, think critically, make their own rules, and collaborate while playing & coding games. The playful nature of the kit brings code into the real world to teach foundational coding and engineering concepts.

The development of the Code Kit was aided by research and design from the Copenhagen Institute of Interaction Design when the Interaction Design Programme students had the opportunity to work with LittleBits on an Industry Project back in 2015.

The Code Kit was one of Technology & Learning’s ISTE 2017 Best of Show Awards Winners. This award recognises outstanding products exhibited at the International Society for Technology in Education show.

Workshop dates update!

Thursday, 19th Oct 2017

 

2017-10-19

We’ve got new dates for a number of upcoming public workshops around the world, coming up on three continents in the first quarter of 2018.

See you there!

Designing a Live Service

Tuesday, 17th Oct 2017

main

Qualitative & Quantitative Investigations

As part of the LEO Innovation Lab’s cutting edge approach to skin care, CIID helped design a service to improve the everyday life of people with a skin condition. We partnered together to evaluate and refine the concept Klikkit, a Bluetooth button to help people with skin disease control their treatment.

Over a six-week trial, we launched a very early prototype and ran a shoe-string service. Collaborating closely with the LEO Innovation Lab and people using the service, we combined both quantitative and qualitative data to test, experiment, and iterate the concept. It was an incredible opportunity to apply the power of combining these types of data during an early prototype.

Klikkit and managing skin conditions

Experimentation is a key factor in managing skin conditions. Sufferers from eczema or psoriasis will often take a trial & error approach to their treatment, trying numerous creams, ointments, and routines. They move to a new treatment when one starts losing its efficacy, and decrease usage of a product due to concerns about side effects. Throughout all of this, sufferers balance lifestyle choices like diet and exercise with environmental factors such as weather or allergies.

Amidst this experimentation, dermatologists are concerned about adherence. They rarely understand the complete routine their patients go through and they doubt that patients stick to prescribed medication plans. This can lead to friction as patients try to get the best help to treat their individual cases.

Klikkit is a service to help people with skin disease navigate this experimentation and control their treatment. It is a Bluetooth button that can be put on any product (creams, prescriptions, vitamins, etc.) or used to represent any activity (exercise, light therapy, etc.). People can press the button each time they use a certain treatment and then track their treatment data over time. They can also use the service to receive reminders or share information with their dermatologist.

Read the full article By Francesca Desmarais

A Framework of Open Practices

Tuesday, 17th Oct 2017

main

This is the second in a series of posts describing findings from industry research into best practices around open, collaborative methods and how companies share knowledge, work, or influence in order to shape a market towards their business goals. This blog post introduces a framework of open practices Mozilla has co-developed with the Copenhagen Institute for Interaction Design (CIID) that may help other organisations as they evaluate and implement open and participatory strategies themselves.

……….

Mozilla has been developing open source software and managing open source communities since its inception. Some of the most significant innovations in Firefox came from outside the boundaries of the organization — such as tabbed browsing, pop-up blockers, and the awesome bar. Further, crucial factors to Firefox’ global success, such as product localization and technical support, were only possible through countless hours of work and dedication of external communities and contributors. With Add-ons, Mozilla also took a major architectural decision with Firefox: not to build every feature, but to focus on basic excellence and then create opportunity — and a platform — for others. This allowed more people to deliver more value to Firefox users, creating completely personalized web experience.

Revitalising Open and Innovation

Firefox is widely considered as a landmark in open source software production, and the use of several different open practices (as we call them) gave Mozilla a way to compete asymmetrically with much larger organizations.
In the subsequent decade since Firefox launched, Mozilla’s portfolio of technology projects has become much more diverse, and this in turn calls for a more systematic way to identify competitive advantage through open practices. We’ve experimented with different practices in order to solicit external ideas and foster research-based relationships. Recent examples include the Mozilla Awards grant program, and the Equal Rating Innovation Challenge, and sponsoring projects at the margin of Mozilla development, such as the C-to-Rust translation project Corrode. And with the revival of the Test Pilot program, the Firefox team has a way for users to try out experimental features and to help determine which of these ultimately end up in a Firefox release.

From Experiments to Strategy

We’ve been encouraged by the outcomes of these explorations. We therefore broadened efforts in working with users, developers, and industry allies in a more structured and comprehensive way.

We researched activation techniques to build communities and work across organizational boundaries — throughout the product lifecycle — in multiple industries. Many of the techniques and practices identified were not new, but their goal-oriented application and scale in different technology ecosystems clearly was.

However, just knowing what others do is only the first step. Adapting and applying your learnings to your own working processes and mind models around product and technology development is another. For that reason, we developed a framework that could help guiding decisions, supporting our conversations and thinking.

A Framework for Considering Benefits of Open Practices

As we said earlier: Being Open by Design demands clarity on why you’re doing something and what the intended outcomes are. Together with CIID we took a closer look — through the lense of a software and technology organisation — at key benefits of open practices. We organised a list of 12 key potential benefits into three overall categories, in which companies are competing:

12

Read about the 12 benefits on the full post by Alex Klepel and Gitte Jonsdatter (CIID).

Being Open by Design

Tuesday, 17th Oct 2017

main

Mozilla has partnered with the Copenhagen Institute for Interaction Design (CIID) for a research project looking at how other companies and industries are leveraging open practices. The project reviews a range of collaborative methods, including but also beyond open source.

This is the first of a series of articles by Alex Klepel that will be published in the near future.

……….

Mozilla origins are in the open source movement, and the concept of ‘working in the open’ has always been key to our identity. It’s embedded in our vision for the open Web, and in how we build products and operate as an organization. Mozilla relies upon open, collaborative practices — foremost open source co-development — to bring in external knowledge and contribution to many of our products, technologies, and operations.

However, the landscape of open has changed dramatically in the past years. There are over a thousand open source software projects in the world, and even open source hardware is now a widespread phenomenon. Even companies once considered unlikely to work with open source projects have opened up key properties, such as Microsoft opening .NET and Visual Studio to drive adoption and make them more competitive products. Companies with a longer history in open source continue to apply it strategically: Google’s open sourcing enough of TensorFlow will help them influence the future of AI development, while they continue to crowdsource a huge corpus of machine learning data through the use of their products. But more importantly, beyond these practices, there are now numerous methods for crowdsourcing ideas and expertise, and a worldwide movement around open innovation.

All this means: there’s much out there to learn from — even (or especially) for a pioneer of the open.

Read the full article here on Medium

Mozilla Open Innovation