Archive for March, 2008

 

Bamboo, curious computers, and bicycles

A few weeks ago, Asus revealed a line of bamboo-clad computers at CeBit. The thing is, Asus unveiled its EcoBook last year, and as the specs on these new models are hard to come by, it would seem these are just updated versions of last year’s concept. Which is not a criticism in itself, as the Ecobook concept is rather nice, employing modular design with panels that can be individually replaced in case of damage, and labelling for all plastic components. There is also some speculation that the internal components are replaceable, although I’d personally hold off on getting too excited until we see what the internal engineering looks like (it takes a pretty custom design to cram all that componentry into a laptop).

Asus Bamboo Laptops

However, even though this is all very interesting from a “new and shiny” perspective, I couldn’t help but think about some questions posed by this use of bamboo.

What is a computer?

The first is our ability to identify computers as computers. Until relatively recently, a consumer “computer” comprised a beige box with a chunky CRT reigning over a desk. Only recently have computers become less beige, and while we may have been forced to re-evaluate our notion of what a computer should look like (this steampunk example is really nice), we haven’t really had to consider the internals of these machines.

The recently revealed Nokia Morph of course challenges this notion of what makes a computer (even if it’s a phone). Here’s a concept phone that utilizes nanotechnology and smart materials, but in doing so it presents quite a gap between the (potential) future and what we experience today in the present. The size of this gap may propose a false sense of progress, however, because bits of the future are already embedded in our present. It’s just that we’re not always ready or equipped to identify them.

Case in point: the MacBook Air and its Solid State Drive (SSD), which has been involved in at least one TSA incident. (For those readers who have not had the pleasure of traveling by air in the US, there is some debate about whether TSA stands for “Transportation Security Administration” or “Thousands Standing Around”.)

The case in question was the result of a TSA employee not being able to recognize an SSD-equipped MacBook Air in the X-Ray machine because it had no identifiable hard drive. I can only imagine what fits a wood-paneled computer might cause in the security line, much less any electronics embedded in wood.

Function v. form

The second trend that sprung to mind was the actual utility of the bamboo. There is something to be said about displacing plastics or other materials in the computer with bamboo, and I can definitely see the utility of selectively replacing a damaged bamboo panel here or there. But beyond these cosmetic applications, I’m a little skeptical about the functional applications of bamboo in computing. Is bamboo a good heat dissipator? Does it provide some level of structural integrity, or is it simply fascia? If that’s the case, then bamboo is simply an iteration of past Asus projects, such as the leather-bound laptop.

Thinking about functional applications of bamboo made me recall its use as scaffolding in Asia since well, forever. And there are certainly other neat applications, such as fishing rods and clothing—did you know they can even make socks out of corn these days?

But I discovered that you can also make bikes out of bamboo. Yes, bikes.

Bamboo bicycles

I first ran across a bamboo frame by Brano Meres, an engineer and industrial designer based in Bratislava, Slovakia. You can see quite clearly how the bamboo is used as tubing. He’s gone even further, apparently, and more recently created a frame from woven bamboo. This frame’s construction is similar in concept to carbon fiber, except it uses bamboo fibers.

BME Bamboo Bike

Another manufacturer is Calfee Design, which goes so far as to even integrate hemp in the lugs (the bits that hold the tubes together). Again, some very nice, high-end bikes which gain vibration dampening from the inherent material characteristics of the bamboo.

And I was surprised to find an extreme example of a bicycle made from bamboo that’s being promoted as a sustainable transportation method in parts of Africa. (Craig Calfee also made a trip to Ghana in February.) Not as aesthetically refined, but at the end of the day you just want something to get you from point A to point B.

So this is the other extreme of bamboo, that of a critical functional role that also happens to produce some very nice aesthetics.

In recognizing these functional elements of bamboo, I can’t help but wish that manufacturers like Asus would take advantage of the material in ways which move beyond simply using it as a disposable covering. I’m not proposing to make semiconductors out of bamboo, but I do wonder what might happen were bamboo (or some other material) to truly permeate throughout our electronics. Could your iPhone give you splinters? Would our monitors swell and shrink based on the seasons? Would our laptops develop a warm patina from frequent use?

 

David Macaulay and interaction design

If you’re ever bored and looking for inspiration, I find the TED talks a great place to visit. From inspiring to awesome (in the sincere sense of the word), each speaker is presented in bite-sized chunks that motivate and stimulate.

I’m sure by now many have seen the talk by Jill Bolte Taylor (My stroke of insight), a neuroanatomist who studied herself while suffering a stroke. Her description of us as interconnected “energy beings” who can nonetheless distinguish ourselves as individuals through (what appears to me) sheer force of will is particularly compelling.

After watching this video about the brain, I promptly fell into the rabbit hole of the TED site and eventually found myself watching a presentation by David Macaulay, the great illustrator (you’ve more than likely seen his hand-drawn books Pyramid, Cathedral, and Castle, among others). His talk focused on his creative process during the development of his book Rome Antics, and I was struck by how coherently he described the twists and turns and various approaches he used to discover the final form of the book. For this bit alone, his talk is a valuable lesson in surmounting artist’s- and designer’s-block.

More interestingly, I began to see bits of interaction design mixed up in his explorations of layout and presentation. In one moment he describes how he encourages readers to interact with the book (turning it around to read text written upside down, and thereby considering an image from a different angle); later, he demonstrates how he can literally peel back the stucco on a building to reveal its history modifications.

David Macaulay 2David Macaulay 1

We are used to reading words on a page with the extent of interaction limited to occasionally flipping those pages or dog-earing a corner—Macaulay expects and demands us to engage with his book, such as unfolding gatefolds and sticking our heads close to the page to engage our peripheral vision and immerse ourselves in a scene. My favorite bit is when he describes how a half-opened book can be used to view a building from two distinct perspectives simply by adjusting our eye level in relation to the book.

I would not call him an interaction designer, but I would describe Macaulay as utilizing interaction design. Yes, his work does not involve electronics or screens, but his book’s design intends to engage readers and require effort of them to fully experience the content. As this is done in an intentional way (that is, designing for interaction), I would be comfortable calling it interaction design.

Pop-up book authors have of course been engaging in book-based interaction design for quite some time, but what I found particularly interesting about Macaulay’s approach is its subtlety. It’s just a half-opened book (or some similar setup) that affords the book its interactions, not some sophisticated, technical arrangement of folds and tabs. It’s this simplicity which I find arresting.

(On a side note, there’s an exhibition of David Macaulay’s original illustrations at the National Building Museum in Washington, D.C. through May 4, 2008.)

 

Mindstorm’s iBar

iBar ibar1 ibar2

Mindstorm is an award-winning software company that helps you do more with surfaces than you ever thought possible. Across surfaces, industries and across the globe, Mindstorm transforms otherwise static surfaces into intelligent displays, and passive customers into active participants. The company was founded by two Danish entrepreneurs, Kenneth Siber and Thomas Jensen. They met in 2002 and together they came up with an idea they believed in strongly enough to turn it into a reality. That idea was the interactive surface.

Thomas and Kenneth were quickly nicknamed the ‘Danish Technology Wizards’ owing to their desire to be at the forefront of technological development, while demonstrating their ability to reliably deploy these technologies in practical settings.

Since then, Mindstorm has grown from being two ‘Danish Technology Wizards’ into an international company with offices in London and Korea. Privately funded and based in London, they offer a wide range of software technology solutions to businesses ranging from retail and hospitality to corporate branding and events.

Check out their iBar

(my favourite is the connectivity option)

 

FRENETIC PROTO OBJECTS SHOW

K3, the School of Arts and Communication at Malmo University, is proud to present 12 new conceptual objects in the field of Interaction Design. The staff, the students and designers-to-be, and the academic community in general want to celebrate this unique occasion with you.

Location:
K3 s cafeteria
Konst, Kultur, och Kommunikation
Beijerskajen 8
SE - 20506 Malmo
Date:
Thursday, March 20th, 2008
Time:
between 5pm and 7pm

The concepts have materialized in wood and plexiglas stuffed with electronics, they resemble everyday objects, but with totally different aims. You will see boxes wanting to be spanked, room dividers to be caressed, lights blinking frenetically in all the colors in the rainbow and more.

These objects were born with serious behavioral disorders. Come to meet the makers of these proto-objects in the very same space where they were conceptualized and built!

External guests include the creators of the Arduino Foundation and hopefully many of you. You don’t need to register for this one-in-a-life-time event, just pass by.

Wine and chips will be served.

For more information contact David Cuartielles

 

new CIID website by shiftcontrol

2 weeks ago saw the launch of CIID’s new website.

sclogo_50px2.png

Implemented as a K2 based WordPress theme, the delicious corporate identity designed by 1508 transformed into a interactive logo forming a natural and engaging envelope in which CIID will present it’s thinking, inspiration and information to the world.

Conceptually, shiftcontrol’s take on the provided 2D logo (used for their static designs and print line) evolves around two centers, representing ‘the sender’ and ‘the reader’ with characteristic lines binding the two together.

To work in the digital realm, the 2nd center follows the mouse around on the screen - creating the conceptual notion that the interactive communication is more open to dialog and follows a user-centered and user-generated expression rather than a pre-thought (visual) argument.

More details on their process here:

 

Modu: the modular future of the cell phone?

The quantity and variety of cell phones and other wireless devices has literally exploded in recent years. Small, big; smart, dumb; serious, fun; expensive, cheap; complex, simple; heavy, light; large screen, tiny screen; black, pink; you pick. But once you’ve picked, you’re stuck with it. If you carry a useful multifunction smartphone during the day between office and meetings, you’re stuck with the same bulky and heavy smartphone at night when you go out to a cocktail or on weekends when you go hike or ski.

I’ve been wondering for some time if there wasn’t a way to modularize the cell phone so that it can be a smartphone during the day, and become a smaller phone at night, without the need to swap devices and still having access to your address book, your calendar, your music. (I’ve discussed some of this in chapter 8 of my book “Roam”).

Modumodule Now an Israeli startup may have found the answer: Modu has developed a tiny and sleek cell phone module (photo at right) that contains all the essential functions, such as connectivity (radio), identification (SIM), address book and calendar etc (memory), plus a basic screen and keyboard—and which can slid into a variety of “jackets” that give it the desired form and shape, and additional functionalities: large screen, full keyboard, music player, GPS navigator, stylish design, office software applications, kids’ phone, etc. It takes a couple of seconds for the jacket to recognize the module and activate, and then it looks and feels—and functions—like a single device.

Jackets can be switched at will to adapt the device to your upcoming activity, or just to your mood of the moment (the only limiting factor being evidently their cost—these are electronic devices, not just skins).

via lunch over IP

 

Service design symposium - Recap

About a week ago I found myself half-awake in taxi headed from CPH to the Danish Architecture Center (DAC) and the Service Design Symposium hosted by CIID.

Upon arriving at the DAC, I was pleasantly surprised by the small venue and the robust turnout. In fact, this was the most frequent comment that I overheard, that the symposium and its venue were cozy and friendly. I’m told that the Danish word hygge is a better word choice as it expresses some nuance not easily translatable into English, but in any case this coziness directly resulted in an ease of interaction: instead of searching for familiar faces in a sea of strangers, everyone was approachable and enthusiastic, qualities which encouraged meeting new people and striking up conversation over coffee or lunch.

While the symposium had targeted mainly designers in Denmark, we saw representatives from business, the public sector, and academia amongst both the speakers and the audience, along with a number of international practitioners. It was encouraging to see such diversity in the audience, not only in nationality, but also in age and professional experience. I mention this last bit because I feel that although we can learn a lot from the early pioneers like Bill Hollins, Engine, and Live|Work, it is also very clear that the service design conversation is only just beginning and that anyone can contribute valuable insights, not just the veterans.

In addition to the lineup of speakers, we also had the opportunity to collaborate in small teams during the two service design workshops. These workshops were good fun, and their hands-on nature helped expose participants to service design in a tangible (and memorable) way. I doubt few will soon forget the Sharingtons…

As for my observations during the event, I was happy to see what I would consider an evolution from the kinds of presentations I saw during the Emergence 2006 conference held at CMU in Pittsburgh, Pennsylvania. This is not to pass judgement on either event (in fact I was quite impressed with Emergence 2006); rather, I think it is a natural progression as the service design discipline matures.

My sense was that most presentations then were spent introducing, explaining, defining, or making the case for service design. By comparison, I found that during the CIID symposium most presentations had moved on to making the business case for service design. Live|Work in particular now had many hard figures to offer in a triple-bottom-line format. This approach seems to fulfill Bill Hollins’ exhortation during his session that the success of a service should be measured financially.

This is not to say that services should be evaluated solely on their ability to make money. Rather, pragmatics dictate that a service must be economically self-sufficient before it can begin to address other concerns. I’m happy to see the conversation and the practice moving forward.

Overall, I was impressed by the consistently high quality of the speakers. My own informal gauge of quality at these types of events is the number of laptops open in the audience with people checking email. To that end, my observations during this symposium revealed that either nobody in the audience owned a laptop, or the speakers were just that good. (Hint: I think it was the latter.)

Most of all, I found the symposium inspiring. It is not every day that one can be present amongst the trail-blazers of an emerging discipline. As someone mentioned in their talk, we are not even 10% of the way towards understanding the full potential of service design. The willingness of symposium participants to share their knowledge and the camaraderie they displayed seems to indicate to me that the journey to discover the next 90% will be an enjoyable trip indeed.

Over the coming weeks, we will be posting content from each of the Symposium speakers. While nothing beats attending in person, these videos should give you some sense of the spirit and tone of the event along with some delicious morsels of service design content. Enjoy!

 

what makes service special?

While chasing links through the internet, I ran across the following quote from Howard Schultz, CEO of Starbucks. I thought it was particularly apt considering we are currently combing through the materials collected from last weeks Service Design Symposium in preparation for sharing with you.

“We have no patent on anything we do and anything we do can be copied by anyone else. But you can’t copy the heart and the soul and the conscience of the company.”  

Services are about processes and implementation, but they are also about passion and quality. In other words, barriers to entry in the business of services aren’t formed on the foundation of IP alone.

More on the service design front in a bit. 

 

Improvised Ensemble for INTEL©

This video shows just one of a number of concepts CIID created in a 3-week project for Intel. It represents a potential future vision of ensemble computing from a users perspective.

In this instance the personas meet to record themselves while doing the extreme sport – parkour.  Using a new generation of devices with multiple functionalities, (in this case: 4 wireless cameras, a wireless hard-drive and 2 wireless GPS systems) – the scenario explains how the devices are configured to record and tag data with a time and place. The mobile hard-drive serves as the master device that scans the area for other mobile electronics and tells them where to send all the captured data.

When the participants return to their home they place the devices on a configuration mat, which changes the behavior instantly, making the mobile cameras act as controllers for the recorded video feed. This enables a live-editing session of the recorded material and suggests that it is possible to add more devices with multiple functionalities. These would subsequently act together to create different digital content.

For more information on this or other consulting projects with CIID please contact us

 

Design Agency - 1508

The wonderful design agency 1508 have been nominated for the Creative Circle Award in respect of the identity work they have done for CIID. When they set out on the path to design our new look, they were determined that this could be one to win awards. Of course we wish them luck and have our fingers crossed that champagne is on the horizon. A special thanks to Tore Rosbo who patiently negotiated our brief and came up with the blue swirl we fell in love with!

 
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